Refund policy

We want you to be entirely happy with your purchase from CollagenForYou.com. If you need to return your order, just follow these easy steps to send back items within 30 days from the ship date!.

We will only accept returns/exchanges on items purchased through our online store within 30 days from the ship date. All return requests after 30 days will be denied.

Items purchased through any of our retail partners must be returned to that specific retailer. All items marked On Sale will not be eligible for a return or exchange.

Please note that individual items from kits cannot be returned, and only the entire kit may be returned.

While we understand that it may take a few uses to realize a product isn’t right for your skin, we will not accept returns or exchanges for any item where more than a quarter of the product has been used.

All returns are subject to validation and approval at our discretion. We monitor return activity for abuse and reserve the right to limit returns or exchanges in all instances.

To return/exchange your new or gently “tested” online purchase, you must email us at info@collagenforyou.com. Please include your order number, name, email address, and phone number.

Please note, your original shipping and handling charges will not be refunded. You can send your returnable items back using a shipping method of your choice, at your own expense.

We are not responsible for returned items lost during transit. Please allow 7-10 business days for your refund to post to your account once it has been approved.Please return all packages to:

CollagenForYou

ATTN: RETURNS

ADDRESS: 12236 Malabar Drive Poway 92064 California, USA